Mount Sinai Queens Wins Grant to Fund Volunteer Advocacy Program

Mount Sinai Queens Director of Community Outreach Ana M. Rodriguez wins $40,000 grant for volunteer advocacy for one year.

Long Island City, Queens
 – September 13, 2010 /Press Release/  –– 

Mount Sinai Queens has recently been awarded a one-year United Hospital Fund Volunteerism Grant. The $40,000 grant will allow the hospital to train a core group of 10 to 12 volunteer patient advocates, who will provide advocacy, education, support and guidance to patients and caregivers, especially those who experience difficulty navigating the healthcare system.

Volunteer advocates will assist patients and caregivers during their hospital stay with a focus on understanding discharge plans, post-discharge referrals and the resources available to ensure that the patient and caregiver understand how to continue care as directed by the physician once they leave the hospital.

The volunteer advocates will work with the hospital's nurse managers, social workers and other healthcare providers to enhance communication between caregivers and hospital staff. Advocates will engage caregivers throughout the patient’s hospital stay and until their discharge.

Each volunteer patient advocate will be asked to work one or two four-hour shifts per week. The goal is to have one volunteer advocate each day from 10 am to 3 pm, and two advocates each day from 3 to 7 pm.

The United Hospital Fund is a health services research and philanthropic organization whose mission is to shape positive change in health care for the people of New York. The Fund advances policies and supports programs that promote high-quality, patient-centered healthcare services that are accessible to all. Annually, the Fund provides approximately $2 million in grants to examine merging issues and to stimulate innovative programs.

Mount Sinai Queens is a 235-bed community hospital located in Long Island City and serving the communities of western Queens and beyond. It was purchased by The Mount Sinai Hospital in June 1999 and has a medical staff of more than 400 physicians representing 36 medical and surgical specialties.

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